What if I'm not satisfied with the service?

At Wolf Global, we strive for complete customer satisfaction. If our service does not meet your expectations, we offer the following refund options:

  1. Full Refund
    • If you request a refund after placing your first order, a full refund will be issued immediately—no questions asked.
    • Once we receive your request, the refund will be processed to your original payment method within 2–3 business days.
  2. Partial Refund
    • If you have placed multiple orders and wish to discontinue the service, you may still request a refund.
    • In this case, we will refund the unused portion of your wallet funds only. Any funds already applied toward completed orders are non-refundable.
    • Your remaining wallet balance will be returned to your original payment method within 2–3 business days of your request.

How to Request a Refund

  • Please contact our team at support [at] wolfglobal.org with your order details and a brief explanation of your request, or, create a ticket via your dashboard.
  • Be sure to reference “Refund Request” in your email or ticket subject line so we can process your request as swiftly as possible.

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