At Wolf Global, we strive for complete customer satisfaction. If our service does not meet your expectations, we offer the following refund options:
- Full Refund
- If you request a refund after placing your first order, a full refund will be issued immediately—no questions asked.
- Once we receive your request, the refund will be processed to your original payment method within 2–3 business days.
- Partial Refund
- If you have placed multiple orders and wish to discontinue the service, you may still request a refund.
- In this case, we will refund the unused portion of your wallet funds only. Any funds already applied toward completed orders are non-refundable.
- Your remaining wallet balance will be returned to your original payment method within 2–3 business days of your request.
How to Request a Refund
- Please contact our team at support [at] wolfglobal.org with your order details and a brief explanation of your request, or, create a ticket via your dashboard.
- Be sure to reference “Refund Request” in your email or ticket subject line so we can process your request as swiftly as possible.
