1. Introduction

Welcome to Wolf Global (“Wolf Global”, “we”, “us”, “our”).

These Terms of Use (“Terms”) govern your access to and use of:

• Website: https://wolfglobal.org — providing informational content and resources
• Platform: https://app.wolfglobal.org — a web-based Creator Marketing Platform offering tools designed to support visibility, discovery, and promotion of publicly available social media content

By accessing or using the Website or Platform, you agree to be bound by these Terms and all applicable laws and regulations.

If you do not agree to these Terms, you must not use our services.

‍

2. Nature of the Platform

Wolf Global operates a Creator Marketing Platform that provides software tools enabling users to promote and increase visibility of their publicly available social media content through marketing-oriented workflows.

Important Clarifications

• The Platform provides tools and estimates, not assurances of specific outcomes.
• Any estimates, projections, or indicative metrics displayed are informational only.
• Actual results may vary based on numerous factors outside Wolf Global’s control, including third-party platform behavior and audience response.
• Wolf Global does not control or influence the independent actions of third parties or external platforms.
• Engagement outcomes are not part of the service deliverable and are not guaranteed. Campaigns are focused on reach and discovery.
• Wolf Global is not affiliated with, endorsed by, or associated with Meta Platforms, Inc., Instagram, or any other social media provider.

‍

3. Eligibility

By using the Platform, you represent and warrant that:

• You are at least 18 years of age
• You have the legal capacity to enter into these Terms
• You will use the Platform in compliance with all applicable laws and third-party platform policies

‍

4. Account Registration

Access to the Platform requires account registration.

You agree to:

• Provide accurate, complete, and current information
• Maintain the confidentiality of your login credentials
• Accept responsibility for all activities conducted under your account

Wolf Global reserves the right to suspend or terminate accounts that provide false information, misuse the Platform, or violate these Terms.

‍

5. License and Intellectual Property

Wolf Global grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for its intended purpose, subject to these Terms.

You may not:

• Reverse engineer, decompile, or attempt to extract source code
• Copy, modify, or create derivative works of the Platform
• Resell, sublicense, or commercially exploit the Platform outside its intended use
• Circumvent technical or security restrictions

All intellectual property rights in the Platform and Website remain the exclusive property of Wolf Global.

‍

6. Acceptable Use and Prohibited Activities

You agree not to use the Platform to:

• Violate any applicable laws or regulations
• Infringe intellectual property or other rights
• Engage in deceptive, abusive, or fraudulent conduct
• Misuse payment systems or initiate illegitimate disputes or chargebacks
• Submit or promote content that violates third-party platform rules

Wolf Global reserves the right to restrict, suspend, or terminate access where use poses legal, operational, or reputational risk.

‍

7. Payments, Credits, and Billing

Pricing and Currency

• All prices are displayed and charged in United States Dollars (USD).
• Payments are made on a prepaid, one-time basis through available payment methods.

Credits

• Users may purchase credits to access Platform features.
• Purchased credits / account funds are subject to our Refund Policy. Please review the Refund Policy for details on eligibility for refunds of unused balances or technical errors.
• Users are responsible for reviewing charges before completing a transaction.

Free Credits

Wolf Global may, at its discretion, provide free credits for evaluation purposes. Abuse of free credits or the Platform may result in suspension or termination.

Payment Abuse

Attempts to manipulate payments, misuse disputes, or initiate unjustified chargebacks may result in account review, suspension, or termination in accordance with these Terms.

‍

8. User Content and Responsibility

You are solely responsible for:

• The content you submit or promote using the Platform
• Ensuring such content complies with all applicable laws and third-party platform policies

Wolf Global does not review, approve, or guarantee the legality or suitability of user content.

‍

9. Platform Availability

The Platform is provided on an “as available” basis.

While we strive for reliability, uninterrupted access is not guaranteed. Temporary interruptions may occur due to maintenance, updates, or external factors.

Wolf Global is not liable for losses arising from service interruptions.

‍

10. Privacy

Your use of the Platform is subject to our Privacy Policy, which describes how personal data is collected, used, and protected.

Wolf Global does not sell personal data and only processes information as necessary to operate the Platform or comply with legal obligations.

‍

11. Suspension and Termination

Wolf Global may suspend or terminate access to the Platform if you:

• Violate these Terms
• Misuse the Platform or payment systems
• Engage in conduct that creates legal or reputational risk

Upon termination:

• Access to the Platform will cease
• Unused credits may be forfeited
• Refund eligibility, if any, will be determined in accordance with our Refund Policy.

‍

‍

12. Disclaimer of Warranties

The Website and Platform are provided “as is” and “as available.”

Wolf Global disclaims all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

‍

13. Limitation of Liability

To the maximum extent permitted by law, Wolf Global shall not be liable for:

• Indirect, incidental, consequential, or punitive damages
• Loss of profits, data, or business opportunities
• Actions taken by third-party platforms, including account limitations or restrictions

Your sole remedy is to discontinue use of the Platform.

‍

14. Indemnification

You agree to indemnify, defend, and hold harmless Wolf Global, its affiliates, directors, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to:

(a) your use of the Platform;
(b) any content you submit, promote, or make available through the Platform;
(c) your violation of these Terms; or
(d) your violation of any applicable laws, third-party rights, or third-party platform policies, including the terms, rules, or guidelines of Meta Platforms, Inc., Instagram, or other social media services.

Wolf Global reserves the right, at its own expense, to assume the exclusive defense and control of any matter subject to indemnification, in which case you agree to cooperate fully with such defense.

‍

‍

15. Customer Support

Email: support [at] wolfglobal.org

Support Hours:

Monday–Friday, 09:00–18:00 GST

Typical response time: within 24 hours

‍

16. Company Information

Legal Name (English):

FRESH ENGAGEMENTS CORPORATE SERVICES PROVIDER

Legal Name (Arabic):

فرش انغايجمنت موفر خدمات الشركات

Registered Address:

Iris Bay Tower

Business Bay, Dubai

United Arab Emirates, 35866

legal [at] wolfglobal.org

‍

17. Governing Law

These Terms are governed by and construed in accordance with the laws of the United Arab Emirates, without regard to conflict-of-law principles.

The parties agree to attempt to resolve any dispute informally before initiating formal legal proceedings.

‍

18. Changes to These Terms

Wolf Global may update these Terms from time to time.

Material changes will be posted on this page. Continued use of the Website or Platform constitutes acceptance of the updated Terms.

‍